Prints (framed & unframed), calendar and/or postcard orders placed before 3pm CET will be processed the same working day.
Processing time for canvas orders will be 3-5 business days because they are printed to order and framed by hand.
Processing time for original paintings will be 3-5 business days.
Working days exclude Sundays and national holidays. Orders placed on these days will be processed on Monday or the first working day after.
All orders are shipped from The Netherlands.
All orders are packed and shipped with the utmost care.
Prints 29,7×42 cm (unframed) are packed in an sturdy flip-over box.
Prints 29,7×42 cm (framed) are bubble wrapped and boxed.
Prints 50×70 cm (unframed) are rolled up and double boxed.
Prints 50×70 cm (framed) are bubble wrapped and boxed.
Prints 70×100 cm are rolled up and double boxed.
Canvas 40×60 cm is sturdy packed in a box.
Calendar (A4) is packed in a sturdy box.
Postcards are packed in a sturdy box.
Original paintings are carefully packed in bubble wrap and boxed.
Shipping times:
The Netherlands
| Order | Delivery service | Cost | Estimated delivery time |
| Prints (framed & unframed) | Standard | Free | 1-2 business days |
| Canvas | Standard | Free | 3-5 business days |
| Calendar | Standard | Free | 1-2 business days |
| Postcards | Standard | Free | 1-2 business days |
| Original framed painting | Standard & insured | € 20,00 | 1-5 business days |
| Original canvas painting | Standard & insured | € 150,00 | 1-5 business days |
+ Shipping times during the Holiday season (Nov. & Dec.) may deviate due to high demand on our website and on the carriers.
+ Early order placement is advised.
Europe
| Order | Delivery service | Cost | Estimated delivery time |
| Prints (framed & unframed) | Standard | € 4,99 | 5-7 business days |
| Canvas | Standard | € 4,99 | 7-10 business days |
| Calendar | Standard | € 4,99 | 5-7 business days |
| Postcards | Standard | € 4,99 | 5-7 business days |
| Original framed painting | Standard & insured | € 50,00 | 5-15 business days |
| Original canvas painting | Standard & insured | € 250,00 | 5-15 business days |
+ Shipping times during the Holiday season (Nov. & Dec.) may deviate due to high demand on our website and on the carriers.
+ Early order placement is advised.
United States of America
Due to updated regulations regarding shipping and exporting to the US, I am forced to increase the shipping costs.
The following shipping rates will apply.
| Order | Delivery service | Cost | Estimated delivery time |
| Prints (framed & unframed) | Standard | € 29,99 | 10-15 business days |
| Canvas | Standard | € 29,99 | 15-20 business days |
| Calendar | Standard | € 29,99 | 10-15 business days |
| Postcards | Standard | € 29,99 | 10-15 business days |
| Original framed painting | Standard & insured | € 150,00 | 10-20 business days |
| Original canvas painting | Standard & insured | Please contact us | 10-20 business days |
+ Import tax may be charged on large orders. These charges will be for the customer.
+ Shipping times during the Holiday season (Nov. & Dec.) may deviate due to high demand on our website and on the carriers.
+ Early order placement is advised.
International
| Order | Delivery service | Cost | Estimated delivery time |
| Prints (framed & unframed) | Standard | € 9,99 | 10-15 business days |
| Canvas | Standard | € 9,99 | 15-20 business days |
| Calendar | Standard | € 9,99 | 10-15 business days |
| Postcards | Standard | € 9,99 | 10-15 business days |
| Original framed painting | Standard & insured | € 100,00 | 10-20 business days |
| Original canvas painting | Standard & insured | € 550,00 | 10-20 business days |
+ Import tax may be charged on large orders. These charges will be for the customer.
+ Shipping times during the Holiday season (Nov. & Dec.) may deviate due to high demand on our website and on the carriers.
+ Early order placement is advised.
Delayed or lost orders:
A parcel is considered lost after it has been in the postal system for a period of 25 business days. We cannot take responsibility for delays caused by the carrier. Although orders normally take less than that we are unable to dispatch a replacement until this period of time has elapsed. please contact us for assistance and customer support.
Wrong or incomplete address:
If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to a corrected address. This may differ from the costs mentioned above.
We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.
Changes & cancelation:
Please be advised that changes or cancellation requests are accepted until 3pm CET on the same day the order was placed. Or until 3pm the next day if the order was placed after 3pm.
After that you will have to follow our Return policy.
Orders that are not collected from a local pickup point can be reshipped for a shipping fee. if not collected and refund is requested the return fee will be deducted from the total refund amount.
